> For the complete documentation index, see [llms.txt](https://docs.invalert.com/CQWySqM25ucrBnyntG08/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.invalert.com/CQWySqM25ucrBnyntG08/support.md).

# Support

## How do I contact the support team?

There are two ways to get in touch with us:

1. You can email <Support@invalert.com> directly.
2. You can submit a support request via the Invalert panel. When you're logged in, click on the **Support** near the bottom-left corner of the dashboard.&#x20;

## What information should I share?

To help *us* help *you* as efficiently as possible, please be sure to send us all relevant details:

* If your support request relates to a specific space, please make sure to include a link to it.
* Please describe the steps that you are taking, what happens when you take those steps, and what you expected to happen instead.
* If you are running into an error message, please pass along the error message in full.
* You can send us a screenshot to show us what you're seeing

## When will I get a response?

We aim to respond to every message within 1 business day. At busy times this might not be possible, but we'll always get back to you as soon as we are able!

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