> For the complete documentation index, see [llms.txt](https://docs.invalert.com/CQWySqM25ucrBnyntG08/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.invalert.com/CQWySqM25ucrBnyntG08/support.md).

# Support

## How do I contact the support team?

There are two ways to get in touch with us:

1. You can email <Support@invalert.com> directly.
2. You can submit a support request via the Invalert panel. When you're logged in, click on the **Support** near the bottom-left corner of the dashboard.&#x20;

## What information should I share?

To help *us* help *you* as efficiently as possible, please be sure to send us all relevant details:

* If your support request relates to a specific space, please make sure to include a link to it.
* Please describe the steps that you are taking, what happens when you take those steps, and what you expected to happen instead.
* If you are running into an error message, please pass along the error message in full.
* You can send us a screenshot to show us what you're seeing

## When will I get a response?

We aim to respond to every message within 1 business day. At busy times this might not be possible, but we'll always get back to you as soon as we are able!

##

##


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.invalert.com/CQWySqM25ucrBnyntG08/support.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.